Tuesday, 31 May 2016

Synthesising research into workable user values/tasks

green value 
experience
time for research and decision-making
knowledge of the relevant environmental issues
reasonably available
affordability


Wellington, New Zealand

Massey – students, researchers, staff – giving back to the community and world that we exist in

Universities have the opportunity and responsibility to pursue areas that can empower people people’s lives and improve the planet. Sustainacool is a place to share knowledge to improve the wellbeing of us peoplings and this b-e-a-utiful planet that we inhabit.

Sustainability news. Not all sustainability news is cool, but we must know where the issues are in order to address them. The first step toward fixing a problem is admitting that we have a problem.

We aspire toward a more sustainable and just society for all. 


-      News stories about climate change’s effects on the planet. They are housed in the ‘uncool’ category.
-       It can all be a bit overwhelming sometimes so we also want ways to implement good things into our everyday behaviour to combat this bad news

What do you want first?
The good news or The bad news

We're living in the ‘era of sustainability’ - let's get onto this whole climate change debacle and reduce some greenhouse gas emissions! There's no shortage of initiatives designed to encourage better environmental choices and sustainable lifestyle decisions, yet leading a sustainable life is not a mainstream concept.

Internal factors: i.e., values, knowledge, experience, feelings, personality traits

External factors: i.e., social norms, infrastructure, cost

Experiences of those who choose to lead extremely sustainable lives: i.e., motivations, viewpoints and experiences

Experiences of other new Zealanders living sustainacool lives? Connections, events, networks, support, role models

Sometimes we feel like we're all alone on this mission to save the planet. But never fear, friends are near. 

In the past, sustainability hasn’t been very cool. But we’re aspirational and think that the time has come for sustainability to blossom into a beautiful flower. Sustainacool FlorianusThe world is fucked unless we start to live fundamentally more sustainable lifestyles, putting factors such as social equity, public health and wellness, and ecological stability before ease and habit.


green values have a weaker infl uence on the decision making process when actually purchasing a product 
• brand strength,• culture,• demographic characteristics,• fi nance,• habit,• lack of information,• lifestyles,• personalities or•  trading off between different ethical factors.

consumers use neutralization techniques to justify pursuing their more selfish goals 

this may also be due to the relative cognitive effort required in buying a product based on values

context is important, including demographic, social, political, economic and psychological factors as well as temporal and ideological structuring of domestic practices

Massey can supply the news! Or part of at least

http://www.massey.ac.nz/massey/initiatives/sustainability/news-events/news-events_home.cfm

Relevant media consumption for my audience

"become a more discerning and conscious consumer of media."

"Contrary to some of my early fears, I have not ceased to be a reasonably well-informed individual. Nor have I lost all touch with civilized society. What I’ve done instead is reserve my media time and bandwidth for information that matters to me; experiences that sync with my values and priorities; amusements that entertain, inspire and delight me; inquiries that inform my perspectives; and explorations that empower me to better understand and contribute to my world. 

In the scheme of everything else I want to do and experience in my lifetime, I have limited time and focus even for media that meets these high standards. To me, that means making thoughtful choices about what I watch, read and listen to. It means noticing how I wind up giving my attention to various media streams, and why. It means being aware of the impact my media habits are having on me, and on those around me.

It especially means noticing when I am getting sucked in by something I hadn’t planned to. And it often means turning off or tuning out media — from TV and radio to books, magazines, Web and social-media content — that I find irrelevant, unhelpful, or inconsistent with what I deem to be the best use of my focus and time. 

It does not necessarily mean always looking away from things that I find disturbing, surprising or provocative, but it does mean evaluating whether I am being catalyzed to grow and respond constructively, or merely being bombarded in a way that leaves me feeling helpless, hopeless and disempowered."

http://www.huffingtonpost.com/pilargerasimo/media-consumption_b_860079.html

Monday, 30 May 2016

Precedent: Unfuck the world - there's a theme developing here



"LANGUAGE

We call it unprofanity, and we are sorry if anyone feels offended by a word. We feel offended by what we as a people do to each other and to this planet."

I like the tone used in this - v funny and suits kiwi sense of humour and casual approach to life I reckon!

The brief

Whitiwhiti Korero and Tautoko - design to guide
  • Whitiwhiti korero:  the verbal exchange of ideas - discussion
  • Tautoko: to demonstrate support or advocate for - negotiations of positions

Inter-National-Me. How do you think the news of the day should be presented for engagement of people living in New Zealand, on in Oceania?

  • Design a news website that is engaging, usable and suitable "within current information consumption patterns online" 

"As it becomes harder and harder for us to juggle apps on our phones, and as it becomes harder and harder for businesses to grab our attention with a new app—the good old egalitarian web can provide a viable alternative."
http://www.wired.com/2016/04/wait-web-isnt-really-dead-google-made-sure/


"AD BLOCKING IS the nemesis of the news and ad industries.“There’s no doubting that ad blocking is now a very real issue for advertisers,” eMarketer senior analyst Bill Fisher said. “Next year, over a quarter of the people they’re trying to reach will be willfully making themselves unreachable.”"
http://www.wired.com/2016/04/get-used-ad-blocking-isnt-going-away-time-soon/

  • Context of informing people about their community and world
New Zealand audience - what makes NZ special? How can visiting this website about sustainability be time well spent for New Zealanders?
Place in the world - southern hemisphere, speak from an NZ standpoint - what is happening here, how is it relevant to peoples' lives?
  • Look and feel, tone, hierarchy 
Relaxed, inviting, casual, clean, relatable, kiwiisms? Hierarchy - what's most important to the users?
  • Semiotics, rhetorical style, ease of access of info - what is important, engaging, useful?
  • How can a sustainability website ensure its' relevance for tomorrow?
Hopefully it won't have to if the world sorts its shit out. 

Two possible user profiles and journeys for Be An Unfucker precedent



Empowering/ethical human-centred design

http://nxhx.org/Choicemaking/

But consider that, in choosing a metric around which to characterise choices, we would want one that: (a) accommodates many value systems across different users, (b) aligns with user intuitions about what's good, and (c) aligns with human needs. 

What are the value systems for an audience who chooses to read info about sustainability?

What would be intuitively good for my users? Things that are good for people, planet and profit? Current/known/historical rhetoric around sustainability messages. Not another preachy and scary news site. Affirmative. We know that the world is fucked. The scary facts are important and relevant - we want to read that stuff sometimes but not all the time. It gets a bit much. An audience who is feeling brave and positive - able to confront the scary world issues. Another audience is one who is feeling vulnerable and overwhelmed and wants information on good things that they can do straight away to combat the bad things happening. Another wants something to look forward to other than the doom and gloom - upcoming events? People to network with? Other resources? Another group might want to read about positive things/advances that are happening in the world. Another might want to read about climate change deniers - funny, perspective?

As philosopher Ruth Chang has argued, it seems likely that we define and adjust our values while making choices. Specifically, we evolve our values when we have an initial difficulty making a choice because one option seems better in some ways, and another better in a different way. Dr. Chang suggests t
hese are the moments where we reexamine and change our values, and that we often choose a new, more general value for ourselves that makes the choice more clear. If this is correct, we need a name for the environments in which this activity of self-construction can proceed fluidly. We will call these environments of expressive choice. To make an expressive choice, users must be able to explore a space of values that might apply to the choice, and to organize the options in front of them in terms of whatever they decide matters to them. As simple a thing as providing widgets for changing the sort order and filtering of options creates more possibility for expressive choice.

Affirmative, expressive choices - knowledge is power - help people to feel solid, included, understood in their identities, decisions, knowledge. Let them see everything and choose what they want to view in more detail.
If menus are to help us find decisions we won't regret, they must allow us to explore what’s important to us about the options, and to navigate according to what we've decided is important.

What options need to be available for the user to choose from in order to decide what's important to them? How much the news will affect them, be taxing of them - their time, their mood, emotions, ideas? 

While human pursuits in general are of infinite variety, the key categories for everyday life are: (a) terms related to ideal schedules (e.g. “frequent exercise”), (b) ideal personal states (e.g. “getting hitched”), and (c) ideal tactics (e.g., “acting boldly”).

Human pursuits of sustainability knowledge - what do they want to gain? 

state - a way of living or existing
schedule - a plan of things that will be done and the times when they will be done
tactics - the art or skill of employing available means to accomplish an end

examples, aspirational ideals
plans, hope, future vision - facts on the state of the world
pragmatic ideas, skills, means, what is possible, achievable - things that have worked? are working?

Facebook and Google know how many people clicked on a URL or linked to a URL, but they don’t currently know how many are glad they went, and why.
We can think of this “big data” about people and URLs as a kind of collective intelligence we share with one another, but when you look at the metrics that we mainly use to propel media coverage—likes / clicks / views / purchases / downloads—a better name might be “collective impulse”, because this data is dominated by samples from the impulsive, lost moments in people's days.
As such, this new big data about people, choices, and outcomes would constitute a real collective wisdom: an alternative to virality, a new claim as to what's worth sharing.
If collective wisdom can be used to drive distribution and ranking of options, it will mean less-regrettable options at hand for most people. That will mean fewer desperate choices and more lives well lived.

An outcomes-based review must remind its user of the costs involved in the engagement (time and money, ideally as authenticated via the service provider or the platform), then give them a quick, precise way to report what the engagement was about, how their desired outcomes have worked out so far, and what else has happened.
The results suggested that user behavior can change significantly when recommendations are ordered by desired outcome and ranked by reported likelihood of an outcome working out.
https://vimeo.com/123488311

https://docs.google.com/document/d/1YiOVj8jKehGf1j62fVtmN1yPfPK3iVI75n7Va__Vw14/edit#heading=h.jnq0tjh6ft3r

http://tinyletter.com

How Technology Hijacks People’s Minds — from a Magician and Google’s Design Ethicist


Hijack #1: If You Control the Menu, You Control the Choices



The “most empowering” menu is different than the menu that has the most choices. But when we blindly surrender to the menus we’re given, it’s easy to lose track of the difference:

“Who’s free tonight to hang out?” becomes a menu of most recent people who texted us (who we could ping).


“What’s happening in the world?” becomes a menu of news feed stories.


By shaping the menus we pick from, technology hijacks the way we perceive our choices and replaces them with new ones. But the closer we pay attention to the options we’re given, the more we’ll notice when they don’t actually align with our true needs.


Hijack #3: Fear of Missing Something Important (FOMSI)



The thought, “what if I miss something important?” is generated in advance of unplugging, unsubscribing, or turning off — not after. Imagine if tech companies recognized that, and helped us proactively tune our relationships with friends and businesses in terms of what we define as “time well spent” for our lives, instead of in terms of what we might miss.

Hijack #6: Bottomless bowls, Infinite Feeds, and Autoplay


Another way to hijack people is to keep them consuming things, even when they aren’t hungry anymore.

How? Easy. Take an experience that was bounded and finite, and turn it into a bottomless flow that keeps going.

Cornell professor Brian Wansink demonstrated this in his study showing you can trick people into keep eating soup by giving them a bottomless bowl that automatically refills as they eat. With bottomless bowls, people eat 73% more calories than those with normal bowls and underestimate how many calories they ate by 140 calories.

Tech companies exploit the same principle. News feeds are purposely designed to auto-refill with reasons to keep you scrolling, and purposely eliminate any reason for you to pause, reconsider or leave.

It’s also why video and social media sites like Netflix, YouTube or Facebook autoplay the next video after a countdown instead of waiting for you to make a conscious choice (in case you won’t). A huge portion of traffic on these websites is driven by autoplaying the next thing.

Tech companies often claim that “we’re just making it easier for users to see the video they want to watch” when they are actually serving their business interests. And you can’t blame them, because increasing “time spent” is the currency they compete for.

Instead, imagine if technology companies empowered you to consciously bound your experience to align with what would be “time well spent” for you. Not just bounding the quantity of time you spend, but the qualities of what would be “time well spent.”

Hijack #8: Bundling Your Reasons with Their Reasons


For example, in the physical world of grocery stories, the #1 and #2 most popular reasons to visit are pharmacy refills and buying milk. But grocery stores want to maximize how much people buy, so they put the pharmacy and the milk at the back of the store.

In other words, they make the thing customers want (milk, pharmacy) inseparable from what the business wants. If stores were truly organized to support people, they would put the most popular items in the front.


Hijack #10: Forecasting Errors, “Foot in the Door” strategies



People don’t intuitively forecast the true cost of a click when it’s presented to them. Sales people use “foot in the door” techniques by asking for a small innocuous request to begin with (“just one click to see which tweet got retweeted”) and escalate from there (“why don’t you stay awhile?”). Virtually all engagement websites use this trick.


Imagine if web browsers and smartphones, the gateways through which people make these choices, were truly watching out for people and helped them forecast the consequences of clicks (based on real data about what benefits and costs it actually had?).

That’s why I add “Estimated reading time” to the top of my posts. When you put the “true cost” of a choice in front of people, you’re treating your users or audience with dignity and respect. In a Time Well Spent internet, choices could be framed in terms of projected cost and benefit, so people were empowered to make informed choices by default, not by doing extra work.


https://medium.com/@tristanharris/how-technology-hijacks-peoples-minds-from-a-magician-and-google-s-design-ethicist-56d62ef5edf3#.nkaskr2rn

NZ and world politics - (distraction) - inspo to do something I actually care about



I know the drummer from Orchestra of Spheres!

"Mainstream politics in NZ and around the world is depressing, absurd, pathetic, gross, disgusting, wasteful, gutless, uninspired and on the whole is guiding us all towards a nasty, dangerous world," Rossa says.
"Our so-called leaders are a power-hungry, money-worshipping, willfully blind boys club. They are outrageous and out-of-control. 
"None of the music on the album is a deliberate reflection of this sentiment, although on reflection, yes, there was some sort of abstracted sense of pointlessness in some of the songs which I can see was influenced by the political mood of the time.
"The thing is, we want to create the opposite: vibrancy, colour, movement, beauty, subtlety, thoughtfulness, love. We're not an overtly political band and quite happily leave that for people who do it properly, Mr Sterile Assembly for instance. But we don't just take what's dished out either... what we do is like we're going, hey, we can do it our way, and do it well, keep it DIY and be real people and be awake in the world."

http://www.stuff.co.nz/entertainment/80150521/wellington-band-orchestrating-a-sonic-revolution-in-europe

Precedent: Be an Unfucker



I love the tone of the Be an Unfucker website and the art direction is beautiful. It's easy to navigate to find the content that you're after and it's simple and cohesive.


Precedents of sustainability news dissemination


http://www.theguardian.com/sustainability



http://ecowatch.com



http://www.huffingtonpost.com/news/sustainability/


http://climate.nasa.gov


http://climate.nasa.gov/news/



https://www.sciencedaily.com/news/earth_climate/climate/


http://www.telegraph.co.uk/climate-change/


http://www.climatechangenews.com


http://www.climatechangenews.org


http://beanunfucker.com


http://climatetruth.org/

Who wants to know what about sustainability?

Sustainable Millennials: Attitudes towards Sustainability
and the Material Effects of Interactive Technologies



Kristin Hanks, William Odom, David Roedl, & Eli Blevis
School of Informatics, Indiana University at Bloomington, Indiana USA {khanks,wodom,droedl,eblevis}@indiana.edu

The concept of sustainability refers to the viability of our collective future and includes issues of social equity, public health and wellness, and ecological stability.

Sustainable Consumption: Green Consumer
Behaviour when Purchasing Products

William Young, Kumju Hwang, Seonaidh McDonald and Caroline J. Oates
http://onlinelibrary.wiley.com/doi/10.1002/sd.394/epdf

ABSTRACT
The ‘attitude–behaviour gap’ or ‘values–action gap’ is where 30% of consumers report that they are very concerned about environmental issues but they are struggling to translate this into purchases. For example, the market share for ethical foods remains at 5 per cent of sales. This paper investigates the purchasing process for green consumers in relation to consumer technology products in the UK. Data were collected from 81 self-declared green consumers through in depth interviews on recent purchases of technology products. A green consumer purchasing model and success criteria for closing the gap between green consumers’ values and their behaviour are developed. The paper concludes that incentives and single issue labels (like the current energy rating label) would help consumers concen-trate their limited efforts. More fundamentally, ‘being green’ needs time and space in people’s lives that is not available in increasingly busy lifestyles. Implications for policy and business are proposed. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment.

EVERY TIME SOMEONE MAKES A DECISION ABOUT WHETHER (OR NOT) TO PURCHASE A PRODUCT OR SERVICE THERE IS the potential for that decision to contribute to a more or less sustainable pattern of consumption. Each purchase has ethical, resource, waste and community impact implications. When individuals consider the adoption of sustainable lifestyles, they engage with an increasingly complex decision-making process. These everyday decisions on practical environmental or ethical solutions often result in trade-offs between conflicting issues and result in a ‘motivational and practical complexity of green consumption’ (Moisander, 2007, p. 404).


Analysing why green values have a weaker influence on the decision making process when actually purchasing a product is vital in understanding and changing consumer behaviour towards sustainable consumption. According to Biel and Dahlstrand (2005), Sener and Hazer (2008) and Wheale and Hinton (2007), this could be down to
• brand strength,
• culture,
• demographic characteristics,
• finance,
• habit,
• lack of information,
• lifestyles,
• personalities or
  trading off between different ethical factors.
Chatzidakis et al. (2007) argue that consumers use neutralization techniques to justify pursuing their more selfish goals instead of purchasing fair trade products in the UK. Biel and Dahlstrand (2005) show (see Table 1) that this may also be due to the relative cognitive effort required in buying a product based on values. The context of the purchase is important, including demographic, social, political, economic and psychological factors as well as temporal and ideological structuring of domestic practices (Hand et al., 2007). In addition, Williams and Dair (2007) argue that without changes to the built environment some sustainable behaviour cannot take place.


Lack of time influenced interviewees’ to exclude criteria that are more time consuming to research, such as the details of a company’s corporate social responsibility programme.
Lack of time for research, decision-making and the purchase was the first of five main barriers for our interviewees for purchasing greener products.

For our green consumers the third major barrier was the lack of available information on the environmental and social performance of products and manufacturers, as opposed to lack of time to find the information in the first barrier.

Interviewees knew the environmental impacts of the products they were purchasing but a few found that the eco-efficiency consumer approach was not far reaching enough. These few tried to avoid electronics products because the environmental and social problems were so great. Many were also anti-multinational brands and companies and tried to buy from local or small retailers and companies.

The purchase made by the green consumer (using the factors discussed) is different each time. The purchase experience and knowledge gained from each purchase process (as well as the guilt from not purchasing the greenest product) are fed back into the consumer’s general green values and knowledge, which influences the next purchase.With knowledge of the general purchasing process of green consumers, the key factors that will help green consumers purchase a more ethical technology product are
(1)  the consumer’s green value is strong;
(2)  the consumer has purchase experience;
(3)  the consumer has plenty of time for research and decision-making;
(4)  s/he has good knowledge of the relevant environmental issues;
(5)  green products are reasonably available and
(6)  the consumer can afford and is prepared for the financial costs.

For our green consumers the third major barrier was the lack of available information on the environmental
and social performance of products and manufacturers, as opposed to lack of time to fi nd the information in the
rst barrier.
For our green consumers the third major barrier was the lack of available information on the environmental
and social performance of products and manufacturers, as opposed to lack of time to fi nd the information in the
rst barrier.

Measuring Knowledge, Attitudes and Behaviours towards Sustainable Development: Two Exploratory Studies


Dr. Alex C. Michalos, Heather Creech, Dr. Christina McDonald, Manitoba Education, P. Maurine 
https://www.iisd.org/pdf/2009/measuring_knowledge_sd.pdf

The overall goal of the Decade for Education for Sustainable Development is to integrate the values inherent in sustainable development into all aspects of learning to encourage changes in behaviour that allow for a more sustainable and just society for all.1


Leading a Sustainable Lifestyle in a ‘Non-Sustainable World’

Reflections from Australian Ecovillage and Suburban Residents
EVONNE MILLER AND KRISTEEN BENTLEY

The 21st century is frequently described as the ‘era of sustainability’, with increasing global awareness about the importance of addressing climate change and reducing greenhouse gas emissions (United Nations 2007). Internationally, and within Australia, numerous initiatives and education programs have been designed to encourage people to change their behaviours, to make better environmental choices and ecologically sustainable lifestyle decisions in terms of housing, energy and water consumption and transportation (e.g., Miller et al. 2009). Yet, to date, leading a sus- tainable life is not a mainstream concept. For example, although over three-quarters (82 per cent) of Australian adults state they were concerned about environmental issues, only a third (34 per cent) report some form of environmental involvement (Australian Bureau of Statistics 2010). Whilst a large body of literature has explored the wide array of internal (i.e., values, knowledge, experience, feelings, personality traits) and external (i.e., social norms, infrastructure, cost) factors that influence whether people behave sustainably or not (e.g., Kollmuss and Agyeman 2002; McKenzie Mohr 2001; Stern 2000; Schultz and Zelezny 1998; Whitmarsh and O’Neill 2010), much less is known about the experiences of those who choose to lead extremely sustainable lives. This paper explores the motivations, viewpoints and experiences of a small sample of sustainability leaders from south-east Queensland, Australia.

WHO ARE SUSTAINABILITY LEADERS?
Although leadership can take many forms, it has been proposed that anyone who takes responsibility for understanding and acting on sustainability challenges quali- fies as a ‘sustainability leader’, whether or not they hold a formal leadership position (Ferdig 2007). To date, whilst an emerging body of literature is exploring sustainability leadership in corporate organisations (e.g., Fenwick 2007; Quinn and Norton 2004), little is known about the motivations and actions of individual sustainability leaders in the wider community who consciously choose to live their lives in an ecofriendly manner by accounting for, and minimising, their impact on the planet. Research has typically focussed on the predictors of individual pro-environmental attitudes and behaviours among the general community, identifying feelings of environmental responsibility (Kaiser and Shimoda 1999) and pro-environmental self-identity (Whitmarsh and O’Neill 2010) as key predictors. In explaining non-activist environmentalism, researchers often utilise Stern’s (2000) value-belief-norm model to explain how certain values (e.g., altruism), beliefs (e.g., environmental responsibility) and personal norms (e.g., sense of obligation) intertwine to influence whether peo- ple undertake environmentally sustainable actions. Whilst these actions have been variously operationalised—from recycling, water or energy conservation to sustain- able housing and transport—they are commonly defined as ‘intentionally reducing the negative impact that an action can have on the environment’ (Kollmuss and Agyeman 2002).

Several studies have explored the actions and experiences of sustainability leaders and activists, those who prioritise sustainability in their daily life choices and may hold formal leadership roles in environmental movements, demonstrations or initiatives (Seguin et al. 1998; Stern et al. 1999).